As an ERP consultant, the management or IT department of a company using ERP often hears many complaints from ERP users. In this video, our subject matter expert discussed the top 4 adversities faced by ERP users. 

Firstly, ERP is complicated, and users need to gain knowledge to use the system. It is often due to inadequate training and end-user adoption during project implementation. Regular system training is crucial to optimize the usage of the ERP. 

Secondly, ERP could be more user-friendly, but new-generation ERP systems have improved with a feature-rich user menu and configurable program screens. The triple A model (Alert, Analyze, Action) can be used to navigate the system interface. 

Thirdly, ERP does not fulfill the user’s requirements due to:

• The lack of understanding of organizational requirements during the implementation stage
• Incomplete requirement gathering or testing

Watch the video above to find out more about:

✓ How (AAA) magnifies the beauty of the ERP system 

✓ How to optimize the returns of an ERP investment 

✓ Fresh insights on the latest features