Privacy Policy

Titanfour Group of companies, subsidiaries and affiliates (“Titanfour”, “we”, “us”, “our”) are committed to protect your personal information and privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). This notice explains the personal data type we collect and how we handle it. Please note that Titanfour may amend the Personal Data Protection Notice at any time without prior notice and will update any such amendment via our website.

Data Collection and How We Collect It

The type of personal information that we will be collecting may include but is not limited to the following:

i. Personal data such as name, identification supporting documents (including NRIC or passport number), contact number, email address and mailing address

ii. Digital footprint on our technology site such as traffic history, weblog, communication data, cookies and location tracking/GPS information

iii. Internet Protocol address, operating system and browser type

We may collect personal information from your authorized representatives, third parties, or from publicly available sources which may include but not limited to the below events:

i. Registration/signing up for our services or product information

ii. Submission on feedback, inquires or information request from our technology site

iii. Subscription on our services, newsletter and alert

iv. Social media interaction including but not limited to Facebook, LinkedIn, Instagram and Twitter

v. Participation in marketing/corporate event or activities for example surveys, questionnaires, contests or offers both held internally or via appointed third party

vi. Commencing business relationship with us as service provider or business partner and etc.

vii. Respond to marketing materials under our campaigns

viii. In-person contact over the counter or by phone calling

ix. Job application

The Use of Data Collected

The data collected will be used for the purpose but not restricted to the following:

i. To manage, process, improve and provide services and/or product to you

ii. To administer in marketing/corporate events or activities (including but not limited to surveys, questionnaires and market research)

iii. To response to your inquiries, request, feedback, comments or complaints that submitted to us

iv. To maintain business relationship in services or offers to be provided

v. To compile the data for analysis and reporting purpose for corresponding regulatory authorities

vi. To perform research for any analytical purposes

vii. To share/transfer your personal information to subsidiaries and/or affiliate within or outside Malaysia

viii. To carry out any governmental authority and/or statutory bodies’ in personal data disclosure request under the requirement or permitted by any law, guideline, regulation and/or relevant regulatory authorities

ix. To assist in improving our services, support, product and effectiveness of our technology site

The Use of Data Collected

In respect on personal data provided, the information will not be transferred without your consent in permitting us to perform such activity. Nevertheless, your personal data may be disclosed to the following parties:

i. Titanfour group of companies including Titanfour’s subsidiaries and/or affiliate within or outside Malaysia for data management/administration

ii. Data centres and/or servers located within or outside Malaysia for data storage purposes

iii. Government or regulatory/professional bodies, bureaus, and/or any statutory agencies that required by law for information disclosure

Data Storage, Security and Safeguard

We endeavour to ensure the data security by implementing proper technical and procedural security methods in maintaining your personal data stored in our database. We will ensure your personal data is strictly accessible by authorised parties only by updating security measurements from time to time. However, our technology site may link to other website of partners and advertisers. Hence, please note that we are not responsible for the policies thereafter.

Data Retention

The personal data provided by you will be retained in compliance with this notice for the duration in maintaining our relationship in providing our service, support and/or product. The collected personal data will be destroyed or anonymised shall the record does not serve our purposes or no longer required.

Data Access, Correction and Withdrawal

You may access and correct your personal data held by us by submitting the request to us via email to inquiry@titanfour.com.

You have an option to choose not to have or discontinue on marketing communications sent to you by submitting request to inquiry@titanfour.com or contact us at +603 – 8075 3570.

Cookie

Cookie may be used in processing your information where a small amount of information is downloaded from your computer or device when you visiting our technology site. The information such as date, time, web browser used and activities perform on each web page visited in our website will be tracked when you agreed on the option to enable cookie upon your access. You may disable the cookie function, however do note that some of the feature might be inaccessible or not function properly.

Contact Details

Shall you have further inquiry or would like to provide feedback/comment on our Personal Data Protection Notice, please contact us at inquiry@titanfour.com or at +603 – 8075 3570.

This Personal Data Protection Notice was updated on June 2020